Refund policy

Thanks for shopping at Spartan Posts, if you are not satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­ refundable.

Cancellation

We can only cancel your order prior to it being booked for dispatch with our carriers. If you wish to cancel your order please contact us as soon as possible. Once an order is booked for dispatch we cannot cancel your order.

Contact Us

If you have any questions on how to return your item please email or call us. Details provided on our Contact Us page.